niia

niia is an intelligent 24/7 AI receptionist and WhatsApp-native booking agent engineered specifically for salons, spas, hair studios, and beauty clinics. Developed by Saaragh Solutions Private Limited, niia serves as an automated digital front desk that converts incoming client WhatsApp chat inquiries into confirmed revenue and scheduled appointments around the clock. In the fast-paced beauty industry, front-desk staff frequently struggle to balance phone calls and WhatsApp chats while attending to in-person clients. Missed calls and delayed chat replies directly result in lost booking opportunities. niia solves this operational bottleneck by offering instant, automated engagement directly inside WhatsApp. The AI receptionist answers service and pricing FAQs, explains treatment durations, checks real-time availability across multi-stylist schedules using Google Calendar, and guides clients through an effortless reservation flow. To protect salon revenue against costly no-shows, niia automatically generates and sends secure payment links for deposit collection directly within the WhatsApp conversation before locking in the booking—all without requiring customers to download external apps.