Free help desk with unlimited agents and unlimited tickets - email-to-ticket, SLAs, automations, knowledge base and AI.

Verified summary and editor assessment
Maxdesk is a modern help desk built for growing customer support teams. Get unlimited agents and tickets, email-to-ticket, SLAs, no-code automations, templates, knowledge base, reporting and team management - without paying per agent. Start completely free and upgrade only when you need advanced branding, reporting or AI. One workspace. Your whole support team. No per-seat bill.
Maxdesk stands out in the customer-support ecosystem for its balance of capability and accessible design. With an AIToolboard Score of 90/100, we recommend Maxdesk for individuals and teams seeking efficient AI acceleration with low onboarding friction.
Compare Maxdesk against leading competitors in customer-support
| Tool | Category | Pricing | Compare | Action |
|---|---|---|---|---|
V VoiceOrder Solutions Accurate voice orders and real-time inventory for food distributors | customer-support | free | Maxdesk vs VoiceOrder Solutions → | Review |
M MairyAI The AI receptionist that answers every call and books the job. | customer-support | paid | Maxdesk vs MairyAI → | Review |
n niia niia is a 24/7 AI receptionist for salons that converts WhatsApp inquiries into confirmed calendar bookings and collects deposit payments automatically. | customer-support | freemium | Maxdesk vs niia → | Review |
A AutoReception 24/7 AI receptionist for Australian businesses that answers calls, books jobs and texts back missed calls. | customer-support | paid | Maxdesk vs AutoReception → | Review |
A Agentkit Build a custom AI chatbot from your website, documents and FAQs without code. | customer-support | freemium | Maxdesk vs Agentkit → | Review |
A Assistly An AI receptionist on your website that answers visitors 24/7 and captures every lead. | customer-support | freemium | Maxdesk vs Assistly → | Review |
Maxdesk is a leading AI tool in the customer-support category designed to free help desk with unlimited agents and unlimited tickets - email-to-ticket, slas, automations, knowledge base and ai..
Maxdesk operates on a freemium pricing model. Check the official website for real-time tier options and enterprise volume discounts.
The best alternatives to Maxdesk include VoiceOrder Solutions, MairyAI, niia. Each offers distinct features for customer-support workflows.
Yes, Maxdesk holds an AIToolboard Enterprise Readiness score of 91/100, making it well-suited for individual creators, fast-growing startups, and corporate teams.
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