About the Role
<h1><strong>Building the Future of Open Finance</strong><br /></h1><p style="min-height:1.5em">Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.</p><p style="min-height:1.5em"></p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h3><strong>The team</strong></h3><p style="min-height:1.5em">Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em">Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em">You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em">This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em">We’re a small, hardworking team that moves fast and ships with purpose. We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em">If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h3><strong>The opportunity</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome.</p></li><li><p style="min-height:1.5em">Take products from zero to one, turning an early idea or a rough problem space into something real that people use.</p></li><li><p style="min-height:1.5em">Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works.</p></li><li><p style="min-height:1.5em">Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief.</p></li><li><p style="min-height:1.5em">Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems.</p></li><li><p style="min-height:1.5em">Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like.</p></li><li><p style="min-height:1.5em">Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution.</p></li><li><p style="min-height:1.5em">Prototype fast to make ideas tangible, test them and learn, then move on to the next one.</p></li><li><p style="min-height:1.5em">Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch.</p></li><li><p style="min-height:1.5em">Hold a high bar for craft and user experience in everything you ship.</p></li></ul><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h3><strong>What you bring</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em">7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact.</p></li><li><p style="min-height:1.5em">A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end.</p></li><li><p style="min-height:1.5em">World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change.</p></li><li><p style="min-height:1.5em">Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable.</p></li><li><p style="min-height:1.5