Senior Product Manager, AI

Become a part of our caring community and help us put health first The Senior AI Product Managers work with cross-functional teams of engineers, designers, data scientists, and business stakeholders to build AI-powered solutions that solve real enterprise problems. We are looking for product managers who value moving quickly, from understanding a business challenge to prototyping an AI solution to proving its value. You will own a product area within our applied AI portfolio, define what success looks like, and drive a team to deliver it. Key Responsibilities • Responsible for contributing to a product area within our applied AI portfolio, defining success metrics, prioritizing problems, and identifying the best AI-driven strategies aligned with business goals. • Work directly with business stakeholders to understand their operations, capture requirements, map processes, and identify high-impact opportunities for AI. • Translate business problems into clearly scoped AI use cases and drive them from concept through prototyping to validation. • Contribute to rapid prototyping of AI solutions, including GenAI applications, AI agents, conversational AI, and intelligent automation, to demonstrate feasibility and business value. • Work with a cross-functional team of engineers, designers, and data scientists to define products, develop roadmaps, and drive progress against goals and milestones. • Gather and analyze user research, business process data, and market analysis to inform product decisions and influence the wider product organization. • Contribute to evaluation frameworks to test, benchmark, and compare AI models and platforms against enterprise requirements. • Contribute to reusable product frameworks, playbooks, and best practices that accelerate AI solution delivery across the organization. • Communicate product strategy, progress, and business value with clarity to all stakeholders. • Support experimentation, A/B testing, and iterative design approaches to continuously improve AI solutions. Use your skills to make an impact Required Qualifications • 4+ years of relevant industry experience with at least 2 years in product management or a closely related role. • Experience working with a cross-functional product team on a significant product area: crafting product vision and strategy, defining requirements, coordinating resources, and driving the team to achieve key milestones. • Demonstrated experience working directly with business stakeholders to gather requirements, map processes, and identify opportunities for AI-driven improvement. • Hands-on experience prototyping or building AI-powered solutions, not just supporting from a distance. • Experience with AI/ML products and platforms in enterprise environments, including GenAI applications, conversational AI, or intelligent automation. • Proven ability to drive measurable improvement in product performance and team effectiveness. • Experience managing a product through multiple lifecycle phases, from discovery through prototyping, validation, and deployment support. Product & Technical Skills • Demonstrated ability to analyze large-scale, complex data sets and make effective decisions based on data. • Experience integrating diverse requirements from a broad set of users and business contexts into a coherent product strategy. • Practical understanding of AI/ML concepts and how they apply to real business problems. • Experience with GenAI platforms, prompt engineering, and AI agent frameworks. • Knowledge of AI solution architectures (e.g., RAG, conversational AI) sufficient to evaluate feasibility and guide implementation. • Ability to contribute to evaluation frameworks for assessing AI model and platform performance. • Familiarity with design and prototyping tools (e.g., Figma, Miro) to communicate product vision. • Understanding of human-centered design principles and data visualization for AI-powered applications. • Knowledge of responsible AI principles, bias mitigation, and ethical AI design. Preferred Qualifications Strategy & Communication • Ability to synthesize complex information and translate between business language and technical concepts with clarity. • Experience with product strategy, roadmap planning, feature prioritization, and agile delivery. • Ability to contribute to business cases and ROI models for AI investments. • Demonstrated experience in communication, bringing extreme clarity to complex messages for diverse stakeholders. • Strong collaboration skills across engineering, design, business, and executive stakeholders. • Strong problem-solving skills with ability to balance innovation and execution. • Awareness of industry trends, emerging AI technologies, and best practices. Additional Information This position follows a hybrid work style and must be performed at one of our designated IT hub locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; or Washington, D.C. To ensure Home or Hybrid H