About the Role
<p><strong>Position summary</strong></p><p>Prosci Executive Instructors are dynamic teachers and facilitators, with a passion for change management and our client’s success. With deep business expertise, and a thorough understanding of Prosci’s change management research, methodologies, and tools, you will not only deliver a variety of programs designed to build the client's change management capabilities, but you will also help to establish Prosci as a valuable, long-term partner to organizations as they navigate their most critical change initiatives. </p><p><strong>Scope & Responsibilities </strong></p><p>Deliver a variety of programs on Prosci change methodology, tools, and research:</p><ul><li>Instruct clients in Prosci’s proprietary change management methodology virtually, or at client locations or Prosci-selected venues across the Europe and EMEA </li></ul><ul><li>Maintain up-to-date mastery of Prosci’s change management offerings</li></ul><ul><li>Combine career experience with Prosci methodology to illustrate real-world change management application and answer clients’ questions specific to their individual change initiatives</li></ul><ul><li>Prepare thoughtfully for sessions to provide incredible learning experiences for all participants</li></ul><ul><li>Serve our client relationships to establish Prosci as a valuable, long-term partner to organizations as they navigate their most critical change initiatives<br></li></ul><p>Driving and Influencing Change: </p><ul><li>Foster a culture of adaptability and resilience within colleagues, customers, and program participants</li></ul><ul><li>Drive digital transformation by engaging in new technologies and processes to improve efficiency and competitiveness</li></ul><ul><li>Operates as a recognized expert to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiency. Typically known as a subject matter authority</li></ul><ul><li>Applies expertise to act as an authority to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges</li></ul><p> </p><p>Managing Critical Relationships </p><ul><li>Develop a thorough understanding of the customers specific needs, objectives and challenges related to organizational change initiatives. Actively listen and ask pertinent questions to uncover potential barriers or resistance factors</li></ul><ul><li>Offer expert advice, guidance and recommendations to clients based on your in-depth knowledge and experiences with Prosci tools and methodologies</li></ul><ul><li>Understand complex topics and processes required to mentor clients in applying Prosci methodologies within their environment</li></ul><ul><li>Actively seek feedback from colleagues and customers to identify areas for improvement and enhance the client experience</li></ul><p> </p><p>Business Development </p><ul><li>Collaborate with Product Development and Advisory to develop new offerings or enhance existing products</li></ul><ul><li>Craft compelling value propositions that highlight unique benefits of Prosci products or services</li></ul><ul><li>Engage in collaborative content creation and thought leadership opportunities such as white papers, articles, blog posts and webinars to actively engage current and former course participants</li></ul><ul><li>Assist the Growth team in addressing industry specific questions, objections, or concerns for prospective clients</li></ul><ul><li>Apply your industry expertise to identify and engage potential clients</li></ul><ul><li>Identify and cultivate strategic partnerships with other businesses and organizations</li></ul><p><strong>Requirements</strong></p><p><strong>Technical/Functional Skills </strong></p><ul><li>Change and Project Management experience in dynamic growth/change cultures (PMBOK, Agile, Lean, Six Sigma, Waterfall etc.) </li></ul><ul><li>Intermediate MS Office skills with the ability to navigate a virtual learning environment</li></ul><ul><li>Demonstrated expertise in the Prosci portal tools including Proxima and Hub Suite is a strong plus</li></ul><ul><li>Proficient working in Zoom, Teams, WebEx, Salesforce and M365</li></ul><p> </p><p><strong>Qualifications </strong></p><ul><li>Bachelor’s degree and advanced degree preferred, or equivalent years of experience</li></ul><ul><li>Diverse industry experience leading change from a consultative, project, program, or executive level in multiple industries (for-profit and not-for-profit), CDP industry</li></ul><ul><li>Demonstrated experience successfully engaging with employees undergoing change, practitioners leading change and senior leaders who sponsor change</li></ul><p> </p><p><strong>Additional Preferences </strong></p><ul><li>Engaging presentation and facilitation skills (both in-person and in virtual settings)</li></ul><ul